Privacy Statement
The YMCA ACADEMY is committed to respecting your privacy and protecting your personal information. This Privacy Statement explains the current information management practices on our websites.

Our Commitment
Thank you for visiting the YMCA Academy website and reviewing our online Privacy Statement in detail. Respecting your privacy and protecting your personal information in an online environment is a priority for us. The YMCA Academy follows requirements under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and is governed by the Canadian Anti-Spam Legislation (CASL).

This Privacy Statement explains our current practices regarding what information we may collect, use, and secure when you visit our website. In addition, some of our events and programs may post further detailed statements related to their specific programs. Those statements supplement this Privacy Statement.

Your Choice
When you visit our website, we will not collect your personally identifiable information (PII) unless you choose to use and receive online services that require it. For transactions involving credit cards, YMCA Academy systems use up-to-date security protocols to ensure the integrity and confidentiality of information and systems.

If you choose not to use the Internet to provide personal information to the YMCA Academy, you can contact us by telephone, fax, mail or in person.

We do not sell personal information we collect.

We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.

Whenever you use our website, information may be collected through the use of cookies and other technologies. By using our Website you agree to our use of cookies as described in this Cookie Notice.

In order to provide you with a more personalized and responsive service we do use small text files called “cookies” to remember and store information about how you use our website. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for our website. Your web browser then sends these cookies back to our website on each subsequent visit so that it can recognize you and remember things like your user preferences. Some of the cookies we use are necessary to enable you to move around our website and use its features, such as accessing secure areas that may contain content for registered members. Cookies also record information about the choices you have made to allow us to tailor the site for you. This information is usually anonymized and is not used for any other purpose. You can find more detailed information about cookies, how they work and how you can modify your computer’s settings to block or filter cookies at

What happens when you volunteer personal information online?
You may choose to provide us with personal information such as your name, address, phone number, e-mail address and credit card number, if you wish to:

  • submit an e-mail, comment, question or request, or subscribe for information online
  • request a service, product, or fill out a registration form online
  • provide feedback, participate in consultations or surveys online
  • conduct e-commerce transactions
  • When you visit our website, the personal information you provide will be used to respond to your message and/or provide you with the requested service or product. We collect personal data you volunteer online, or when you make use of or register for our programs and services, in order to better meet your program, service and information needs.

    We also use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance YMCA Academy programs and services.

    We may also collect personal information in order to satisfy legal, government and regulatory obligations, such as data we secure in order to issue charitable tax receipts.

    You may also hear from us about other YMCA programs and services that may interest and benefit you. If you do not wish to hear about other YMCA programs, services or opportunities, please complete our online Opt-out form, or contact YMCA Contact Centre at (416) 928-9622, to receive an Opt-out form that you can complete and return to us.

    If you wish to reverse your previous opt-out choice and receive information about other YMCA programs, services and opportunities, please contact our customer service team at (416) 928-9622.

    Children’s Privacy
    The YMCA Academy, in keeping with our Mission and Vision, believes in the development of healthy, confident children and youth. For all students under 18 years of age, we will obtain permission from a parent or legal guardian to collect and use personally identifiable information about a child.

    The YMCA Academy security practices are continually evolving to ensure that the integrity and confidentiality of information and systems are maintained. The YMCA Academy uses up-to-date security safeguards to protect its network and website from unauthorized sharing of information and damage. The safeguards include the use of security software and encryption protocols and involve physical, technical and procedural controls to protect information behind the YMCA Academy firewall.

    YMCA Academy staff and volunteers having access to personal data are required to respect the confidentiality of personal information and handle it responsibly.

    How can I access and correct my personal information?
    Individuals also have a right to access their personal information that is held by the YMCA Academy. Upon written request, the YMCA Academy shall provide access to an individual’s data, except in limited circumstances outlined in PIPEDA.

    If you are aware of any inaccuracy or changes in the personal information which we hold about you, please contact a YMCA Academy staff.

    If you have an inquiry about YMCA Academy privacy practices, please contact administration staff at YMCA Academy:

    YMCA Academy
    15 Breadalbane Street, 3rd Floor
    Toronto, ON M4Y 1C2
    Tel. (416) 928-0124
    Fax (416) 928-0212

    If you have a complaint or concern about YMCA Academy’s information handling practices, we encourage you to talk to us.

    In most cases, discussing your concern with the Head of School at YMCA Academy will address your concern.

    What steps can I take to protect my online activities?
    Users are encouraged to learn about protecting their own computers to ensure that their online activities remain private. One place to start for tips is the Government of Canada’s “Get Cyber Safe” website.

    Who can I contact for further information?
    If the problem is not resolved to your satisfaction, you can call the YMCA of Greater Toronto. You will be asked to provide the following information in writing:

  • Your name, address or fax number where you prefer to be reached
  • Nature of your complaint, relevant details, and what you would like us to do
  • Name of the YMCA Academy staff with whom you have already discussed the issue.
  • The YMCA will investigate and assist with resolving your concern.

    Ongoing Relevancy
    The YMCA Academy regularly reviews its policies and procedures to ensure we remain current with changing laws and evolving public expectations.